District of Columbia Attorney General Brian Schwalb announced October 1 that Amazon will pay $8.25 million to resolve allegations that it concealed delivery-service exclusions from Prime members in two DC ZIP codes. The consumer-refund portion is $7.25 million; the remaining $1 million is a penalty paid to the District.
The case concerns ZIP codes 20019 and 20020 east of the Anacostia River. The attorney general says Amazon stopped using its own delivery fleet there in June 2022, relied on outside carriers and did not tell customers about the effect on delivery speed. The release says approximately 69,000 members experienced slower service and that Amazon ended the exclusions in April 2026.
Under the agreement, affected residents will recover nearly half the membership fees they paid during the exclusion period. That is not a flat refund for anyone currently living in either ZIP code. The state says eligible customers will be notified of their eligibility and individual amount in the coming weeks; the announcement does not provide an open consumer claim form.
This DC delivery case is separate from the FTC settlement over Prime enrollment and cancellation. Do not substitute the FTC eligibility test or its payment amount for this agreement. Keep membership and address records, and compare any notice with the official DC announcement. The agreement also requires notice of similar future delivery exclusions so customers can decide whether the remaining service is worth its price.